Frequently Asked Questions

Straight answers on Caliber gear, what fits your machine, and how to reach support. Pick your question and get back to the ride.

Sales Questions

Yes. Caliber products are sold on our site, and on other online stores, including Amazon. They're also at dealers across North America, supplied through major distributors. If there's a dealer near you, start there. Use Find a dealer to see who's closest.

Product Warranty Questions

Yes. Caliber warrants that its products will be free from defects in material or workmanship under normal use, installation and service. Before any obligation under this limited warranty applies, Caliber reserves the right to inspect the damaged product. The purchaser bears all warranty shipping costs for inspection. This limited warranty is non-transferable.

DISCLAIMER:
Caliber, Inc. shall not be liable for any special, incidental or consequential damages, including, but not limited to, lost revenues, lost profits, personal injury, damage to property, and third-party claims, arising out of any warranty, contract, statutory or tort. Notwithstanding the term of any limited warranty or any warranty implied by law, or in the event that any limited warranty fails of its essential purpose, in no event will Caliber's entire liability exceed the purchase price of this product.

Marine Trailer Accessories Questions

Under the wrong conditions, yes. After extensive testing of every brand of marine slide, we found that all of them can scratch a boat hull. It usually happens when the slides or the hull are dirty or sandy.

Plenty of people believe bunk carpet won't scratch a hull. It will. Fine sand embeds in the carpet and works against the hull every time you launch and load. Carpet also spreads the gel coat it wears off (the material most hulls are made of), so you never see the damage. Marine slides show it. Gel coat from your hull collects on them, and that's the sign the hull is taking wear.

Snowmobile Trailer Accessories Questions

High Flex-Glides keep the ski off the inside wall of an enclosed trailer. Without them, the ski chews up the wall.

Low Flex-Glides belong in the middle of the trailer, where the sled has to drive over them to reach the ramp on the opposite side.

Both Low and High Flex-Glides work on open V-front trailers.

Terms and Conditions Questions

Yes, read here. 

Link copied